April 2021

Over the last year, state legislatures across the country have been focused on pandemic recovery efforts, business continuity and budgets. ICSC has weighed in on specific legislation that seeks to change various provisions of a commercial lease for businesses impacted by COVID-19 mandated closures. In recent months such bills were Read more…

Starbucks has been making noise about its artificial intelligence (AI) projects of late – and specifically how they can be applied into marketing and customer experience activities. Speaking to analysts following the company’s Q4 2019 earnings release at the end of last month, Starbucks CEO Kevin Johnson noted how Deep Read more…